FAQs
I’m always here to assist you personally! Whether you have questions or need guidance, I respond within 24 hours—often much faster.
My Hours:
Mon - Fri: 9:00 AM - 5:00 PM
Sat - Sun: 10:00 AM - 4:00 PM
✉️ Email me at: info@violettjewels.com
If your jewelry isn’t perfect, you have 30 days to return it, hassle-free. Simply email me, and I’ll take care of everything, including the shipping cost.
Yes. My jewelry is crafted with high-quality materials and is designed to last. My stainless steel pieces are 100% waterproof and will never tarnish.
Every piece is handcrafted with the utmost care, using premium, ethically-sourced materials. I oversee each step to ensure exceptional quality and longevity.
To maintain its beauty, condition your jewels every 3 months and store it in a dust bag. If you need advice, reach out anytime—I’m here to help.
I offer secure payments with Visa, MasterCard and PayPal. Your data is safe with us.
Yes, free worldwide shipping on all orders. Once shipped, I’ll send you tracking details for peace of mind.

Free Shipping
I always offer free standard shipping.

Waterproof & Tarnish‑Free
All my jewelry is built to last and made to be worn every day, anywhere.

30‑Day Returns
You can easily return or exchange your order within 30 days, no questions asked.

Craftsmanship Guarantee
Every piece is backed by a lifetime craftsmanship guarantee. If you're not completely satisfied, I will personally make it right.